downloading Gearguard video to USB C

[C.R. Rivian]

Theoretically, gearguard videos can be downloaded to external USB storage via the ports in the center storage area. I say theoretically because I have tried two different USB thumb drives formatted to FAT32, per instructions, with no luck. The system does not see that I have something plugged in. Admittedly, the drives are not native USBc, but have been connected via USB3 to USBc adapters that have worked with my Galaxy 21 Ultra 5g and my Windows 11 desktop. Just for the heck of it, I ordered a USBc thumb drive to see if, for some reason, that might work.

Anybody have any luck with downloading videos to an external USBc?

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[CommodoreAmiga]

Is FAT32 the right partition type? I would have thought such a modern product would at least be exFAT.

 

[C.R. Rivian]

Is FAT32 the right partition type? I would have thought such a modern product would at least be exFAT.

Likewise, but Fat32 is what the screen called for...

 

[crashmtb]

Does Rivian provide a list of drives they’ve actually tested with? Usually things like this have a recommended list

 

[SANZC02]

Likewise, but Fat32 is what the screen called for...

Did you create the proper folder?

 

[Craigins]

I really laughed at this one. How does the software not create the required folder.

 

[C.R. Rivian]

Did you create the proper folder?

Yep, the folder makes no difference...unless for some reason the system doesn't like my adapter (which works fine on Android and Windows USBc ports)...kinda stumped....and the drive in question is a 128gb, so meets that requirement. Just wondering if anyone has actually successfully copied a video...

 

[C.R. Rivian]

BTW...I do have a sufficiently large fat32 thumb drive, but good luck trying to format as Fat32 on a new one. Current:

If I go to reformat in Windows 11 my choices are NTFS or exFat:

I think Rivian may have really messed up on the Fat32 specification, particularly since Mac OS also supports exFat.

 

[whereismyr1t]

Theoretically, gearguard videos can be downloaded to external USB storage via the ports in the center storage area. I say theoretically because I have tried two different USB thumb drives formatted to FAT32, per instructions, with no luck. The system does not see that I have something plugged in. Admittedly, the drives are not native USBc, but have been connected via USB3 to USBc adapters that have worked with my Galaxy 21 Ultra 5g and my Windows 11 desktop. Just for the heck of it, I ordered a USBc thumb drive to see if, for some reason, that might work.

Anybody have any luck with downloading videos to an external USBc?

No luck getting it to work with multiple top grade Sandisk USB drives. Has anyone had success?

 

[Craigins]

BTW...I do have a sufficiently large fat32 thumb drive, but good luck trying to format as Fat32 on a new one. Current:

If I go to reformat in Windows 11 my choices are NTFS or exFat:

I think Rivian may have really messed up on the Fat32 specification, particularly since Mac OS also supports exFat.

looks like you have to use a 3rd party tool to format anything larger than 32GB on windows. or use powershell

 

[Dark-Fx]

BTW...I do have a sufficiently large fat32 thumb drive, but good luck trying to format as Fat32 on a new one. Current:

If I go to reformat in Windows 11 my choices are NTFS or exFat:

I think Rivian may have really messed up on the Fat32 specification, particularly since Mac OS also supports exFat.

Personally I'd rather blame Microsoft here.

 

[User433]

Same issue using win10/11 to format. I used http://ridgecrop.co.uk/index.htm?guiformat.htm and it now works.

 

[C.R. Rivian]

looks like you have to use a 3rd party tool to format anything larger than 32GB on windows. or use powershell

In Microsoft Community Forums, there are lots of complaints about rogue 3rd party tools...I'd be careful about those. I have a copy of Acronis Disk Director 12 (permanent license) that does give me the ability to format as Fat32. This one PC & Server Partition Management - Acronis Disk Director works and won't screw up your machine.

 

[C.R. Rivian]

Personally I'd rather blame Microsoft here.

Well, that seems to be a common default ,but I really don't see why Rivian chose Fat32 since exFat has been out for quite a while and I can't really fault Microsoft for not including a less than optimal format as an option. Some Linux systems use Fat32...maybe that's what's going on with Rivian.

 

[C.R. Rivian]

Same issue using win10/11 to format. I used http://ridgecrop.co.uk/index.htm?guiformat.htm and it now works.

So, you actually were able to download a video to a thumb drive?

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