Did I lose my Tax Credit?

[polonus]

When I purchased my R1T in Atlanta 2 months ago I signed several documents. I paid $347 for "Documentation Fee / Dealer Preparation Fee" and I assumed that I'll have all the proper and needed documents for anything and everything related to truck sale. Looks like I was wrong. I didn't get docks needed to claim my tax credit, because... I didn't ask for it. And I didn't ask, becouse I had no idea I need it.

On that page from IRS: https://www.irs.gov/pub/irs-pdf/p5900.pdf I can read:

"The dealer must provide the buyer with certain required information and must also submit a ‘time of sale report’ containing buyer and vehicle information to IRS Energy Credits Online."

"The dealer must provide..." Well, dealer didn't provide me anything like that.

I have no idea if I can sign it now. When I ask my adviser, she wrote:

"This document was emailed to you on 2/16 and it's not showing on our end that this was signed. Please check your email/junk folders around this date. You can try signing it and we can try to this this to the IRS, but there is no guarantee you will be eligible for this tax incentive since this form must be signed within 72 hours of of taking delivery."

The problem is that on that date I received two emails from Rivian but neither one of them had any attached dockuments. So it looks like I lost $3500...

I know, it's my money and I should be checking and asking... but I had no idea that IRS requires any special dockuments for granting the tax credit. I thought seller should inform the buyer that such a dockument is required to gest the tax credit. So I started this tread to warn other buyers and remaind them to ask for it and to be sure to signed, otherwise they may loose this credit too.

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[caiudalmau]

My case was a little different and pre 2022 tax credit expiration. So I got a contract with Rivian and when I got the car ion 2023 I did an amendment to my 2022 taxes that allowed me to get $7500 in tax credit. I don't remember having a form from Rivian. This might have changed from the new EV Bill, but on the previous one filling form 8936 with the VIN number was enough for me

 

[polonus]

I have an update from my "Inside Delivery Guide":

Hi Piotr,

Unfortunately the document is generated by another team and cannot be resent. The document was not presented at delivery as it must be signed post-delivery electronically.

I will follow up with my leadership team to see if there is anything else we can do.

Stay adventurous,
B****
Sr. Inside Delivery Guide

I still don't understand this. I paid cash for my truck. I actually asked at the time of delivery if they can apply the tax credit to the price of the vehicle and the answer was "not". Recently I've got the letter fro Rivian saying:

•​	Purchase select R1T configurations and you may be eligible for a $3,750 US federal EV tax credit, which can be directly applied to your purchase.​

Looks like now is possble what was imposiible 2 months ago. And why this IRS document couldn't be genetared at the sale time? And why Rivian didn't send me this document to sighn after the sale?

I let you know if "leadership" can do anything. If not - I'll loose $3750.- feeling like a Rivian cheated me out of this credit. .

 

[SomeCleverName]

When I purchased my R1T in Atlanta 2 months ago I signed several documents. I paid $347 for "Documentation Fee / Dealer Preparation Fee" and I assumed that I'll have all the proper and needed documents for anything and everything related to truck sale. Looks like I was wrong. I didn't get docks needed to claim my tax credit, because... I didn't ask for it. And I didn't ask, becouse I had no idea I need it.

On that page from IRS: https://www.irs.gov/pub/irs-pdf/p5900.pdf I can read:

"The dealer must provide the buyer with certain required information and must also submit a ‘time of sale report’ containing buyer and vehicle information to IRS Energy Credits Online."

"The dealer must provide..." Well, dealer didn't provide me anything like that.

I have no idea if I can sign it now. When I ask my adviser, she wrote:

"This document was emailed to you on 2/16 and it's not showing on our end that this was signed. Please check your email/junk folders around this date. You can try signing it and we can try to this this to the IRS, but there is no guarantee you will be eligible for this tax incentive since this form must be signed within 72 hours of of taking delivery."

The problem is that on that date I received two emails from Rivian but neither one of them had any attached dockuments. So it looks like I lost $3500...

I know, it's my money and I should be checking and asking... but I had no idea that IRS requires any special dockuments for granting the tax credit. I thought seller should inform the buyer that such a dockument is required to gest the tax credit. So I started this tread to warn other buyers and remaind them to ask for it and to be sure to signed, otherwise they may loose this credit too.

 

[polonus]

Looks like there is a hope I'll get my tax credit after all.

https://www.carscoops.com/2025/03/irs-fixes-ev-tax-credit-issue-allowing-retroactive-applications/

 

[SomeCleverName]

Looks like there is a hope I'll get my tax credit after all.

https://www.carscoops.com/2025/03/irs-fixes-ev-tax-credit-issue-allowing-retroactive-applications/

I am in the same boat; Rivian did not send in the "Clean vehicle seller report" to the IRS. When I called them they told me I was supposed to send it in; total BS.
Maybe I can get it now. Does Rivian have to own up to it and send in the report now?

 

[polonus]

I am in the same boat; Rivian did not send in the "Clean vehicle seller report" to the IRS. When I called them they told me I was supposed to send it in; total BS.
Maybe I can get it now. Does Rivian have to own up to it and send in the report now?

I called Rivian, chat with them on Rivian website:


4/3/2025, 11:10:52 AM - Nemanja: As per our documentation you have never signed the documents needed for the EV Tax credit.

Now because you said that you have never received them, let me reach out to our delivery team who was handling the whole purchasing process for further assistance with this, as my access is limited here.

The team has more insight into this and if possible - will be able to assist you further.
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4/3/2025, 11:11:33 AM - Piotr J: OK... and how they'll contact me?
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4/3/2025, 11:12:24 AM - Nemanja: They can give you a callback or send you an email ( the ones that you have on the account)
If you have some other email/phone that you would like to be contacted on - please provide it here
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4/3/2025, 11:13:41 AM - Piotr J: They can use my email, or my phone. Do you have the contact number for them, so I could call them if I don't hear from them soon? I need this info ASAP, to do my taxes
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4/3/2025, 11:14:47 AM - Nemanja: I understand, but I do not have their phone number, so I will reach out to them internally and request this to be done as quickly as possible.

I also opened a ticket on their website too. So far the only thing I heard from them was "I cannot do anything, I'll contact your sales team and they'll contact you". So I am waiting...

 

[NY_Rob]

I'm going through the same thing with my 2024 Jeep Wrangler 4xe.. the Jeep dealership failed to register my vehicle within the IRS 3-day after sale deadline so when I e-filed my taxes last month they got rejected because my Clean Vehicle Credit was denied. The IRS window just opened again for dealers recently because many did not register the vehicle sale within the 3-day window so the IRS thinks the vehicle was never sold resulting in it not being eligible for the Clean Vehicle Credit.

Other than putting pressure on the dealer (Rivian Corp in the OP's case) to register the vehicle on the IRS site there's not much we owners can do. That being said, you can cut through the seller's BS excuses and log on to your personal IRS account and it will point blank show you if you have a 2024 Clean Vehicle Credit sitting in your account. Follow the steps below...

Go to the IRS address in the address bar below.. click on "Sign in to your online account"

You will be brought to the ID.Me page where you can sign in with your existing Id.Me account or you can create one to continue..

Once you complete the Id.Me MFA it will bring you back to the IRS site.
Then go to "Records and Status" then "Tax Records" which is where you will see the 2024 year year, click on the + symbol and you will see the rejection info like I saw on my IRS page if you filed and it got rejected, or will see nothing at all if you haven't filed yet and the seller hasn't registered your vehicle yet.. or.. if the seller successfully registered your vehicle you will see the credit form listed there in the 2024 info space.

Yes, it's a lot of work.. but you no longer have to wait for the BS excuses from the seller telling you they did it when they really didn't.

314159

 

[SomeCleverName]

I will also open a new ticket with them on this subject. Maybe even put the link to the recent retroactive article; see what they say. https://www.carscoops.com/2025/03/irs-fixes-ev-tax-credit-issue-allowing-retroactive-applications/

 

[polonus]

Several phone calls to Rivian later - still nothing. "They are informed about your situation and they'll call you as soon as they'll find solution". But it's already Abril 7th and on my IRS page I still have the info:

 

[NY_Rob]

^ As of this morning, my status is still the same as yours.
According to my phone log and notes, I have made in excess of 30 phone calls to my Jeep dealership (who failed to register the original sale with the IRS back in Oct 2024) to get this resolved. It's super frustrating, and all they tell me is "it still shows pending". Well, the IRS doesn't want to hear "pending" and will not give us the Clean Vehicle Credit if the vehicle is not 100% registered with them. It's cut and dry. Try to claim the Credit if your vehicle is not registered with the IRS and your return gets instantly rejected (along with your State return if you're e-filing).

My dealer said they will "make it right" because the dealership GM admitted it's their fault they never registered my Jeep with the IRS. I'm going to file my taxes on Wed with or without claiming the Credit just in case there is some other issue which could still cause a rejection. After I file, if it's without the Credit, the dealer is going to write me a check for the amount of the Clean Vehicle Credit (which is only $2,700 IIRC).

They are paying for their stupidity and have told me they have several other customers in the same position so they going to have to pay them as well.

 

[polonus]

/.../
My dealer said they will "make it right" because the dealership GM admitted it's their fault they never registered my Jeep with the IRS. I'm going to file my taxes on Wed with or without claiming the Credit just in case there is some other issue which could still cause a rejection. After I file, if it's without the Credit, the dealer is going to write me a check for the amount of the Clean Vehicle Credit /.../

Lucky you. I don't even have the chance to talk to anybody who could make it right. My sales rep doesn't work there anymore and I live 260 miles from the dealership.

 

[NY_Rob]

^ Ug!! Super frustrating..

Car Dealerships being what they are, even though they promised to "make things right" in my case, I'm not exactly 100% confident that I'll be going there any time soon to collect my check

As a last resort in your case where the seller (Rivian) is completely unresponsive, I read on various forums and reddit that you can paper file your return along with a written explanation of the dealer's failure to register your vehicle on the IRS portal. You also need to include the form 8936 and Form 8936 Schedule A filled in along with a copy of your vehicle Bill of Sale plus your current registration. Supposedly the IRS has accepted those docs and given filers the appropriate credit. Of course I can't say that will work because I don't personally know any of the people who have claimed it worked. The only other options are file for an extension and hope the IRS finally gets the portal working for latecomers (dealers) or file without claiming the credit then file an amended return once the portal hopefully/ever starts working again.

A PITA no matter what you have to do and a huge needless stress creator we don't need.

 

[BettyWhite]

I have an update from my "Inside Delivery Guide":

Hi Piotr,

Unfortunately the document is generated by another team and cannot be resent. The document was not presented at delivery as it must be signed post-delivery electronically.

I will follow up with my leadership team to see if there is anything else we can do.

Stay adventurous,
B****
Sr. Inside Delivery Guide

I still don't understand this. I paid cash for my truck. I actually asked at the time of delivery if they can apply the tax credit to the price of the vehicle and the answer was "not". Recently I've got the letter fro Rivian saying:

•​	Purchase select R1T configurations and you may be eligible for a $3,750 US federal EV tax credit, which can be directly applied to your purchase.​

Looks like now is possble what was imposiible 2 months ago. And why this IRS document couldn't be genetared at the sale time? And why Rivian didn't send me this document to sighn after the sale?

I let you know if "leadership" can do anything. If not - I'll loose $3750.- feeling like a Rivian cheated me out of this credit. .

I agree with you. I bought a Tesla in 2023 and the document was in my Tesla account. I think I just had to request it but do not remember there being any 3 day restriction. When I bought my R1S I do not remember anyone telling me I needed to wait on another email and then sign within 3 days. Was a mess. I feel like my Rivian Guide also let me down.

 

[NY_Rob]

^ The tax law changed starting Jan 1 2024 with the new requirement for sellers to set up an IRS portal for their dealership plus the requirement for those sellers to register vehicle VIN's on the IRS portal within 3 days of sale. Sellers were also required to give buyers a Clean Vehicle Report (IRS form 15400) confirming the vehicle was successfully registered with the IRS. So, in some cases sellers had no idea they had to suddenly jump through all those hoops starting in 2024 and buyers had no idea they were entitled to a Form 15400 at the time of the sale. In other words, a typical government operation from start to finish!

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