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Customer satisfaction campaign: 2022-2024 MY Vehicles Replace Interior Audio Amplifier

Dwight_Schrute

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Saw this for the first time, not sure if this is posted here:


Rivian is initiating a customer satisfaction campaign for some model year 2022-2024 R1T and R1S vehicles that
may have been built with the incorrect interior audio amplifier. On these vehicles, a firmware update may
cause the audio system to stop working. Rivian will replace the interior audio amplifier. Rivian is launching this
campaign for customer satisfaction and to ensure the quality of Rivian vehicles.

https://static.nhtsa.gov/odi/tsbs/2024/MC-11008360-0001.pdf
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shipdriver

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DD4ST

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Is this total loss of audio or a degradation? Wondering because I don’t use my radio a lot but want to check to see I’m affected. Of note, I have an Oct 31 appt for the PTC and wonder if Rivian can check it then.
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