Costco Tire Change - EXCELLENT Attention to detail!

[Dbl-J]

A great shout out to Costco Newport News VA for doing a great job changing tires on my R1T. As they lifted the truck on all 4 points, 1 of the 4 Jack pucks was sliding on their lift points (plastic surface). The manager had excellent attention to detail, as he carefully tested the lift & saw the puck was sliding a 1/4 inch on 2 attempts.
They switched to lifting each corner separately & installing the tires 1 at a time. Far more time required (~1.5 hrs)
With this in mind, It’s probably only practical to buy 1 jack pucks,

which will prompt any tire shop to only lift your Rivian 1 corner at a time. I’m sure the Rivian service centers have solved this issue.

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[SoCal Rob]

A great shout out to Costco Newport News VA for doing a great job changing tires on my R1T. As they lifted the truck on all 4 points, 1 of the 4 Jack pucks was sliding on their lift points (plastic surface). The manager had excellent attention to detail, as he carefully tested the lift & saw the puck was sliding a 1/4 inch on 2 attempts.
They switched to lifting each corner separately & installing the tires 1 at a time. Far more time required (~1.5 hrs)
With this in mind, It’s probably only practical to buy 1 jack pucks,

which will prompt any tire shop to only lift your Rivian 1 corner at a time. I’m sure the Rivian service centers have solved this issue.

I think those pucks are the problem.

The ones I got from @Mark_AZR1T with JackPucks.com have rubber on the bases, probably for this very reason. https://jackpucks.com/collections/f...-for-rivian-r1t-r1s-to-change-or-rotate-tires

It may be worth getting a higher quality set which won’t slip.

 

[Dbl-J]

I think those pucks are the problem.

The ones I got from @Mark_AZR1T with JackPucks.com have rubber on the bases, probably for this very reason. https://jackpucks.com/collections/f...-for-rivian-r1t-r1s-to-change-or-rotate-tires

It may be worth getting a higher quality set which won’t slip.

that’s a good suggestion. The manager here said he was happy to lift 1 corner / wheel at a time. He didn’t want to take any risk.

 

[Dbl-J]

Thanks SoCal Rob.
I’ll look into those pucks, because other shops or a body shop for that matter may not pat

 

[Mathme]

Was it the pic sliding, or the entire vehicle moving backwards about 2" as the suspension articulates? The manual in Tire change instructions cautions on this as shown below. While doing 5-tire rotations, I've noticed I have to reposition the jack during the first wheel lift, but subsequent ones do not require a reposition.

Here's what the manual states (note step 11):

 

[Dbl-J]

Was it the pic sliding, or the entire vehicle moving backwards about 2" as the suspension articulates? The manual in Tire change instructions cautions on this as shown below. While doing 5-tire rotations, I've noticed I have to reposition the jack during the first wheel lift, but subsequent ones do not require a reposition.

Here's what the manual states (note step 11):

That’s a good point. However, the manual shows using the jack or changing one tire and lifting up at one point. The slipping of the jack puck happened when attempting to lift the truck at all four points at one time.

 

[Dbl-J]

The vehicle was not sliding, just the puck. & the suspension height was not changing because I set the truck in tire change mode

 

[Mark_AZR1T]

Thanks SoCal Rob.
I’ll look into those pucks, because other shops or a body shop for that matter may not pat

Thanks for sharing your Costco experience! Their team is generally well-trained, so a single wheel change was a smart call. Solid metal-based jack pucks can slip on commercial post lifts with metal surfaces—there have even been cases of Rivian's partially sliding off.

That’s exactly why we designed our magnetic jack pucks with a super sticky rubber cap and traction points—to keep things secure and stable.

 

[R1Thor]

Thanks SoCal Rob.
I’ll look into those pucks, because other shops or a body shop for that matter may not pat

Yeah not to pile on, but get better pucks. Those look ... I would NOT trust my vehicle on those.
Definitely get Mark's Jack Pucks. (I have no affiliation with him or his company, but his reputation around here speaks for itself--and my neighbor has his pucks: I've seen and held them. They're solid quality.)

 

[Mosesv26]

A great shout out to Costco Newport News VA for doing a great job changing tires on my R1T. As they lifted the truck on all 4 points, 1 of the 4 Jack pucks was sliding on their lift points (plastic surface). The manager had excellent attention to detail, as he carefully tested the lift & saw the puck was sliding a 1/4 inch on 2 attempts.
They switched to lifting each corner separately & installing the tires 1 at a time. Far more time required (~1.5 hrs)
With this in mind, It’s probably only practical to buy 1 jack pucks,

which will prompt any tire shop to only lift your Rivian 1 corner at a time. I’m sure the Rivian service centers have solved this issue.

I only go to Costco, wish they did more but I'll take the service any day. I had to provide my own pucks, they ordered them but didn't receive them yet, I ordered them, and went back.

 

[cmsmith]

A great shout out to Costco Newport News VA for doing a great job changing tires on my R1T. As they lifted the truck on all 4 points, 1 of the 4 Jack pucks was sliding on their lift points (plastic surface). The manager had excellent attention to detail, as he carefully tested the lift & saw the puck was sliding a 1/4 inch on 2 attempts.
They switched to lifting each corner separately & installing the tires 1 at a time. Far more time required (~1.5 hrs)
With this in mind, It’s probably only practical to buy 1 jack pucks,

which will prompt any tire shop to only lift your Rivian 1 corner at a time. I’m sure the Rivian service centers have solved this issue.

Thanks for posting this! We live in Yorktown, VA and have been looking at getting a R1T. We were curious about where to get tires rotated without driving to the Richmond, VA service center.

 

[cmsmith]

Was it the pic sliding, or the entire vehicle moving backwards about 2" as the suspension articulates? The manual in Tire change instructions cautions on this as shown below. While doing 5-tire rotations, I've noticed I have to reposition the jack during the first wheel lift, but subsequent ones do not require a reposition.

Here's what the manual states (note step 11):

So the owners manual details how to do a tire rotation DIY? I know there's a lot of DIY stuff in the Tesla owners manual, was hoping Rivian had the same thing but haven't seen it on their website yet.

 

[ksurfier]

Thanks for sharing your Costco experience! Their team is generally well-trained, so a single wheel change was a smart call. Solid metal-based jack pucks can slip on commercial post lifts with metal surfaces—there have even been cases of Rivian's partially sliding off.

That’s exactly why we designed our magnetic jack pucks with a super sticky rubber cap and traction points—to keep things secure and stable.

The right pucks make a difference!
Magnetic Pucks on lift:

 

[Dbl-J]

Any chance someone can tell me the width of the bottom of the Mark Jack Pucks.
They sell the rubber bottoms separately for 18 $. I’d like to not throw mine in a land fill & spend a 100 for a whole new set.
Thanks in advance!

 

[R1Thor]

Any chance someone can tell me the width of the bottom of the Mark Jack Pucks.
They sell the rubber bottoms separately for 18 $. I’d like to not throw mine in a land fill & spend a 100 for a whole new set.
Thanks in advance!

Not telling you what to do.

Your idea to maintain your (already owned) thing out of a landfill is admirable.

However.

That nipple looks boogered.
And that's a concern.

Best case, it's some type of chromate coating getting gnashed and it's superficial.

But I'm verily worried about this off-brand (likely sourced somewhere in Asia...) integrity.
We have no idea what alloy this is made out of, what thickness it is, or if it's been fully evaluated for integrity (lifting a vehicle a few times is not equivalent to FEA/durability testing over time--ideally for 1000s of cycles).

This product does not instill confidence.

If I were you, I'd buy a premium piece of mind for your $100k+ vehicle.

Just my .02.

You're an adult and can make up your own mind.

But a good set of jack pucks--there's no reason for that extrusion to look beaten up... AT ALL. The fact that it DOES appear that way could suggest there's some kind of cast or formed part underneath. Ideally, it should be milled from an extruded forged billet. I would be concerned about this part not entirely fitting at some point in the future, which could easily lead to destroying the integrity of the perimeter of the hole its intended to conformally fit to under your vehicle [also making it then risky to use even the CORRECT parts at that point]. If this becomes askew, it's going to put a LOT of shear stress across a very small diameter. Best case, it slips into compliance. Worst case, it literally shears this part and your vehicle falls from whatever it's being supported by.

Not to be alarmist, but you should be informed. It's verily possible you ignore me and nothing bad ever happens.

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