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App issue - App won't lock/unlock, change charge limit, set climate...

Supratachophobia

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Well that's not what i wanted to hear.... I keep hoping an OTA software upgrade will fix it. I would hate to have to get service involved:(
Might as well schedule now rather than wait for the next software update not to to fix it.
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Vivsies

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But isn't it weird that the app used to work just fine? Not saying it's not possible but having the Bluetooth module fail around the same time as an update is hard to ignore
 

Supratachophobia

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But isn't it weird that the app used to work just fine? Not saying it's not possible but having the Bluetooth module fail around the same time as an update is hard to ignore
Oh, I know. My guess is that there's devices stored in memory and for some reason it gets full. A new module is essentially fresh and then only the current keys are associated with it. I've had at least 4-5 phone devices as keys in the last 6 months. You'd think that wouldn't matter but here we are. They need to figure out how to reset just that module.
 
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93Dawg

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Latest update has mentioned an issue over remote commands. Hopefully this fixes your guy's problem.

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Has anyone verified that this works?

I’m running the update this morning & will report results
 

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93Dawg

93Dawg

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I did the update this morning. Then deleted both phone keys set them up again. App controls are currently working!
 

Vivsies

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I don't have the fob but after the last update, the app works again and even the unlocking at home (I have it set to lock only at home) is much much quicker 👍👍

I still have the same issue of the car randomly unlocking and locking in the driveway. Sometimes I'll walk out and find the car unlocked and more often, I'll hear random hoots. Don't know how to troubleshoot this (was hoping the update would fix this too) but I'll probably just change the lock setting to off at home.
 

sparkydxc

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I used to have this issue on my Gen1 but the last update actually fixed it
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