tren01t
Well-Known Member
- First Name
- Lennert
- Joined
- Mar 19, 2022
- Threads
- 2
- Messages
- 111
- Reaction score
- 105
- Location
- Southern California
- Vehicles
- 2023 Rivian R1T, 2006 Dodge Ram 1500
- Occupation
- Chemist
- Thread starter
- #1
Not a happy camper this morning. I checked my account on 08/06/22 and had a guide assigned. I was surprised since I pre-ordered on 03/20/22. I followed with a phone call to voice mail, emailed with no response and chatted with someone at Rivian. I was told to wait for a follow up email on locking my configuration and contact with the guide.
Well, this morning I checked my account and the guide had been removed and only has the usual Rivian customer support contact information. No explanation or anything. I will be following up with cs this morning as to why this happened.
I am curious to know if this has occurred with anyone else.
Well, this morning I checked my account and the guide had been removed and only has the usual Rivian customer support contact information. No explanation or anything. I will be following up with cs this morning as to why this happened.
I am curious to know if this has occurred with anyone else.
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