Anyone having issues logging into Connect+ ?

[AD R1S]

Is anyone having issues connecting to Connect + ? Was connected via the trial period and then all of sudden unable to log in- even if I subscribe.

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[electruck]

Is there any reason to log in during the free trial period?

 

[Marchin_MTB]

I did not think a log in was required. What do you mean when you say connect+?

 

[AD R1S]

I did not think a log in was required. What do you mean when you say connect+?

I’m referring to Connect+ subscription

 

[emoore]

I’m referring to Connect+ subscription

It’s free for now so there is no subscription.

 

[godfodder0901]

I’m referring to Connect+ subscription

There is nothing to 'log in' to... It's just your Rivian account. That's what we are confused about.

 

[AD R1S]

I had a free trial to connect + but for some reason I cant connect . Even though I have the free trial, I subscribed to the 1-year subscription and still am unable to access connect +

 

[John G.]

Open the Rivian Account on your phone. Find "Manage Your Account." Under "Profile" click on "Upgrades."

The Upgrades page will open showing that Connect+ Expires October 15, 2024. This means your free trial for Connect+, which you have been automatically signed up for, expires on October 15, 2004.

If you want to sign-up for Connect+ after the trial expires, simple toggle the button that says "Allow in-vehicle subscriptions" to confirm you purchase for Connect+ and choose $14.99 monthly or $149.99 to subscribe annually. Then you should be all set. Hope that helps.

 

[godfodder0901]

I had a free trial to connect + but for some reason I cant connect . Even though I have the free trial, I subscribed to the 1-year subscription and still am unable to access connect +

Double check your privacy settings. Most features will be neutered if you don't agree to the proper settings.

 

[AD R1S]

Open the Rivian Account on your phone. Find "Manage Your Account." Under "Profile" click on "Upgrades."

The Upgrades page will open showing that Connect+ Expires October 15, 2024. This means your free trial for Connect+, which you have been automatically signed up for, expires on October 15, 2004.

If you want to sign-up for Connect+ after the trial expires, simple toggle the button that says "Allow in-vehicle subscriptions" to confirm you purchase for Connect+ and choose $14.99 monthly or $149.99 to subscribe annually. Then you should be all set. Hope that helps.

That’s the issue. I’ll sign up and still unable to access any of the connect + apps

 

[AD R1S]

Double check your privacy settings. Most features will be neutered if you don't agree to the proper settings.

Privacy settings in the car?

 

[sub]

That’s the issue. I’ll sign up and still unable to access any of the connect + apps

What do you mean by "connect + apps"? Connect+ is just an Internet access plan. There are apps that use the Internet(and therefore would not work without Connect+) but there is no connect + app.

What exactly is not working?

 

[AD R1S]

What do you mean by "connect + apps"? Connect+ is just an Internet access plan. There are apps that use the Internet(and therefore would not work without Connect+) but there is no connect + app.

What exactly is not working?

None of the connect + features are working. See features below

 

[iforbes]

So maps, music, etc aren’t working? If that is correct try a soft reset. If still an issue try a hard reset.

 

[sub]

None of the connect + features are working. See features below

What exactly do you mean by they are not working? You clicked which button and what did or didn't happen?

Does the car say it has signal? If you live in an area with poor AT&T cell signal then you would have to drive somewhere else to use it.

Have you logged in to whatever app you were hoping to use? Spotify won't work unless you enter your Spotify credentials.

Also, have you tried rebooting the car? The last few updates have been really crashy. I have to reboot almost daily to fix some random feature that died.

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