Anyone have issues with Chromecast/YouTube on their R1S?

[i.r.n00b]

So I received my '25 R1S at the end of December and everything seems to be working fine except the streaming / video section of the car. When I click it, I get a screen that says:

"Getting ready to stream... Your vehicle is getting the digital rights keys needed to play protected video content. Check back later. If it's still not working within 24 hours, contact Rivian Service at 1-888-RIVIAN1 for help."

It's been this way for the entire month that I've owned the car. Has anyone else had this problem and figured out how to get around it? I've tried both soft and hard resets, nada. I also called Rivian support and they didn't have any other suggestions except to try a restart and then booked me a mobile service appointment in April ?.

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[j-Thrice]

Our 2024 Dual Motor R1T currently has this same issue. Not sure if it's always been "stuck" getting the keys, but we discovered it over this past weekend when I had the thought to try it while at a DCFC. I usually am driving our other R1 which has no issue Casting.

Same experience, phone support requested to do both resets, no dice. Booked for a service appointment.

 

[Mobilelingual]

So I received my '25 R1S at the end of December and everything seems to be working fine except the streaming / video section of the car. When I click it, I get a screen that says:

"Getting ready to stream... Your vehicle is getting the digital rights keys needed to play protected video content. Check back later. If it's still not working within 24 hours, contact Rivian Service at 1-888-RIVIAN1 for help."

It's been this way for the entire month that I've owned the car. Has anyone else had this problem and figured out how to get around it? I've tried both soft and hard resets, nada. I also called Rivian support and they didn't have any other suggestions except to try a restart and then booked me a mobile service appointment in April ?.

Have you tried with hotspot turned on? Pretty sure your device has to be connected to the hotspot to be able to cast.

 

[iamnid]

I echo the hotspot suggestion -- you can see from the screenshot that it's turned off.

Does Youtube (which doesn't require casting) work?

 

[ElGuano]

My Gen2 R1T has been stuck on this screen from the beginning. It's currently in the shop to resolve.

For me, the same message is shown for both casting and for YT.

 

[j-Thrice]

Same message for me on both Cast and YouTube apps. This unfortunately is not a simple "user error" forgot to enable connectivity issue. This is an issue with the vehicle infotainment not getting provisioned rights to accept/stream digital content.

What surprises me (or maybe I shouldn't be so surprised... sigh) is that you'd think Rivian would have the capability to push those security keys remotely... like that screen in the OP would sorta suggest. I don't expect the guys on the other end of the phone call to be able to, but some engineer deeper in Rivian should.

Instead, service appointment required... bleh.

 

[100Million]

Hey guys is someone could give me a walk-through on how to hook up the cast for Android it would be really good. Or maybe there's a video out there. I just can't figure out how to load the app first of all. And then try to connect I haven't even got that far. But I would like to figure this out.

Thanks


Chris

 

[s0ysauce]

1. Vehicle is Parked
2. Connect your device to the Rivian Hotspot
3. Open your streaming app of choice (ie Netflix, Youtube TV, Amazon Prime etc etc)
4. Select your video and find the stylized square near the top right of your screen. It's dynamic, so the cast button shows up when you are on an app or video that supports it.
5. Select your Rivian from the list of devices you can "Cast" to
6. Enjoy your time in the car

Hey guys is someone could give me a walk-through on how to hook up the cast for Android it would be really good. Or maybe there's a video out there. I just can't figure out how to load the app first of all. And then try to connect I haven't even got that far. But I would like to figure this out.

Thanks


Chris

 

[Rade]

I actually tried Chromecast for the first time this past weekend. I was able to stream Paramount+ from my Android to the center screen without much problem. Once I picked what I wanted to stream, It only took a moment or two for the systems to sync. Nice to hear the broadcast through the sounds ystem!

 

[iamnid]

Yes - there's not an "app" to install. It works with Cast-supported apps (which is a lot). Many websites with embedded videos (cough, cough) also have the "cast" button too.

One proviso to the advice above: It does NOT currently work with Netflix.

I've had some funkiness with the casting over the past week though. Two times I've had to reboot either my phone or the vehicle to get it to work.

 

[i.r.n00b]

Same message for me on both Cast and YouTube apps. This unfortunately is not a simple "user error" forgot to enable connectivity issue. This is an issue with the vehicle infotainment not getting provisioned rights to accept/stream digital content.

What surprises me (or maybe I shouldn't be so surprised... sigh) is that you'd think Rivian would have the capability to push those security keys remotely... like that screen in the OP would sorta suggest. I don't expect the guys on the other end of the phone call to be able to, but some engineer deeper in Rivian should.

Instead, service appointment required... bleh.

Let me know what they end up finding for you.

 

[j-Thrice]

Let me know what they end up finding for you.

Incase folks missed it. Wassym replied to someone else on Reddit who posted with the same issue. Not the greatest news unless you love waiting for a service appointment.

 

[Z00mBye]

No longer able to chrome cast Max ( HBO ) anyone else ?

 

[Rivianero]

This happened for me on my '23 R1T today following update to 2025.10.01.

Hard reset did not resolve.

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