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Alexa lost in last update

Der

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At first I could finally adjust the Alexa volume, then a day or two later she’s gone AWOL. Also getting a constant screen pop up asking about my contacts for Amazon.
Did the software soft reset but no help with Alexa- she gone.
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Dark-Fx

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Did you perhaps call her something that you regret? I've had that happen...
Alexa likes to pretend she doesn't understand me in those cases.

"Alexa, stop being a piece of shit"

"Added 'stop being a piece of shit' to your shopping list"
 

SANZC02

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At first I could finally adjust the Alexa volume, then a day or two later she’s gone AWOL. Also getting a constant screen pop up asking about my contacts for Amazon.
Did the software soft reset but no help with Alexa- she gone.
Did you try turning Alexa off and back on? It happened to me last year, that resolved it for me, I think I had to log back in afterwards.
 

gregeast

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Hard reset not only resurrected Alexa, the volume issue is corrected as well
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