9 days into ownership r1s trimax, not impressed

[RandomMcRandomFace]

Don’t sign until you’ve seen and driven your vehicle.
Don’t sign if they won’t let you inspect your new vehicle.
Don’t let your advisor rush you through the delivery process.
Scrutinize every single flaw. Paint, trim, panel gaps, plastic panels, buttons, window motors, blowers, compressors, and everything in between
Turn the radio off and listen for rattles and wind noise.
Ask about service wait times.
Ask about parts availability.
Ask about a loaner vehicle while your vehicle is in service.

Do NOT settle!!! This is a premium price
DO NOT be afraid to WALK AWAY

Good advice and best of luck! The brand will only survive if they sort this stuff out so having people give honest assessments is a good thing.

There service wait times better improve! But I will say I had an issue with a wiper (did not work on the driver side which is a problem!) and they quoted me a Mid-May appointment. I immediately texted and said that isn’t workable. They responded and had me come in the next day and fixed it. They are also opening additional service centers, but the parts availability is going to be a problem, particularly with the tariffs . . .

I love my R1S, but I certainly don’t doubt your issues or begrudge you for complaining about them!

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[KW_88_SS]

because everyone knows the higher the post count the more reputable the person…

I think you're confused. My point was the individual that is constantly tearing people to shreds and acting like an internet cop spends a lot of time on here.

 

[Donald Stanfield]

I think you're confused. My point was the individual that is constantly tearing people to shreds and acting like an internet cop spends a lot of time on here.

You’re welcome. It’s people like me who make this forum interesting. That increases engagement and makes other people want to post here. They certainly aren’t coming here to read your posts. Considering I have a 2-1 reaction to comment ratio and yours is below 1.

 

[Hereforthesnacks]

Wow, you guys are brutal to fellow owners.

For the record, I had to sign the paperwork for delivery before I was able to view the vehicle. I also had to hand over a check and in my state, there is no cooling off period. Meaning, I can’t walk back in and demand a refund.

I also don’t sit in my living room waiting for a response to my OP.

As far as driving the vehicle before purchase, well that wasn’t an option I was presented with.

Paint and body damage wasn’t like looking at a wrecked vehicle and to be honest, at $115k, the R1S should have been beyond flawless way before I ever laid eyes on it.

Runs in the paint, body panels not gapped, trim not flush, etc… is what you get with a Kia or Hyundai for half the price.

The suspension air compressor running for 15-20 mins is one thing. The climate control motor loud enough, and vibration strong enough to shake the steering wheel in the driveway is something else.

The alignment and wheel balance issues, among the rest are just poor qc. How many of you can turn full lock, let go of the wheel and do circles without touching the steering? I can.

For the comment about selling at 50% what I paid, you must be a democrat socialist. How about I just give you cash and you go away? 50k feels about right, or should I just pay you depending on your level of hatred for Trump?

I hope none of you ever say a bad word about a product you purchased that didn’t live up to expectations. Because if you do, you’re hypocrites.

Considering how welcome this forum is, it’s a wonder why Rivian deliveries were much lower than expected. Outside of a few users here who are empathic to my experience, the rest of you are sheep who think Rivian can do no wrong.

had I known if all the shortcomings, the 3 month wait for service, the attitude of fellow owners, the self righteousness, I never would have supported the brand.

I wish all new owners would read this thread and glean from my experience.

Don’t sign until you’ve seen and driven your vehicle.
Don’t sign if they won’t let you inspect your new vehicle.
Don’t let your advisor rush you through the delivery process.
Scrutinize every single flaw. Paint, trim, panel gaps, plastic panels, buttons, window motors, blowers, compressors, and everything in between
Turn the radio off and listen for rattles and wind noise.
Ask about service wait times.
Ask about parts availability.
Ask about a loaner vehicle while your vehicle is in service.

Do NOT settle!!! This is a premium price
DO NOT be afraid to WALK AWAY

Is there a reason we cannot test drive the car you are about to purchase before you purchase it? Just seems crazy to me.

 

[Donald Stanfield]

Wow, you guys are brutal to fellow owners.

For the record, I had to sign the paperwork for delivery before I was able to view the vehicle. I also had to hand over a check and in my state, there is no cooling off period. Meaning, I can’t walk back in and demand a refund.

I also don’t sit in my living room waiting for a response to my OP.

As far as driving the vehicle before purchase, well that wasn’t an option I was presented with.

Paint and body damage wasn’t like looking at a wrecked vehicle and to be honest, at $115k, the R1S should have been beyond flawless way before I ever laid eyes on it.

Runs in the paint, body panels not gapped, trim not flush, etc… is what you get with a Kia or Hyundai for half the price.

The suspension air compressor running for 15-20 mins is one thing. The climate control motor loud enough, and vibration strong enough to shake the steering wheel in the driveway is something else.

The alignment and wheel balance issues, among the rest are just poor qc. How many of you can turn full lock, let go of the wheel and do circles without touching the steering? I can.

For the comment about selling at 50% what I paid, you must be a democrat socialist. How about I just give you cash and you go away? 50k feels about right, or should I just pay you depending on your level of hatred for Trump?

I hope none of you ever say a bad word about a product you purchased that didn’t live up to expectations. Because if you do, you’re hypocrites.

Considering how welcome this forum is, it’s a wonder why Rivian deliveries were much lower than expected. Outside of a few users here who are empathic to my experience, the rest of you are sheep who think Rivian can do no wrong.

had I known if all the shortcomings, the 3 month wait for service, the attitude of fellow owners, the self righteousness, I never would have supported the brand.

I wish all new owners would read this thread and glean from my experience.

Don’t sign until you’ve seen and driven your vehicle.
Don’t sign if they won’t let you inspect your new vehicle.
Don’t let your advisor rush you through the delivery process.
Scrutinize every single flaw. Paint, trim, panel gaps, plastic panels, buttons, window motors, blowers, compressors, and everything in between
Turn the radio off and listen for rattles and wind noise.
Ask about service wait times.
Ask about parts availability.
Ask about a loaner vehicle while your vehicle is in service.

Do NOT settle!!! This is a premium price
DO NOT be afraid to WALK AWAY

The price you paid was for the performance you received, not for perfection. If you want cutting edge tech AND perfection that costs in the seven figures. If you just want perfection with high end finishes that’s 500k.

Too many people come here and denigrate Rivian without any community engagement. Many of us have been following Rivian for 5+ years and several of us have owned multiple Rivian vehicles, personally I’m on #2. This is a special interest forum, most people here have a significant investment and interest in these vehicles.

There are multiple posts a week with unfair complaints, like a guy who rolled his over in a field and blamed Rivian or the guy who got 23k miles out of his tires and thinks Rivian owes him new ones despite not rotating them. Or the guy who hit the accelerator instead of the brake in a parking lot and hit a car then claimed the car took off by itself, I think that was more than once actually.

I put you in that box prematurely and that was unfair of me to do so. If you’re here to find answers and engage in good faith, as it seems you are now by your responses, I should not have jumped on you the way I did. I apologize for that, and hopefully you’ll stick around to learn why so many of us choose Rivian.

 

[DayTripping]

Is there a reason we cannot test drive the car you are about to purchase before you purchase it? Just seems crazy to me.

Some states, like Texas, make you pay for the car and take delivery before you can buy. This is when there is a manufacturer direct to consumer sales model. Apparently the local dealers in Texas banded together to get the lawas in their favor rather than the consumer, and this appears to be one of the byproducts of that.

I absolutely hate it. If I have an issue with the car, I have to unwind all the financing if I reject the car. Tesla refused to deliver my cars if I didn't prepay them in advance. Even a cashier's check at time of closing wasn't sufficient as far as they were concerned. Stupid effin arrangement in Texas.

 

[Duke's Rivian]

Loud blower motor, air compressor on all the time, alignment off, steering shakes (not lane departure related), paint flaw / body damage, trim not flush, door panel rattling, wind noise from roof, and can’t get service for 3 months.

for the price of ownership, I’m not impressed.

Totally agree…same exact experience with my 2024 R1T quad I picked up a year ago new. I am extremely disappointed with these issues and I have additional that I have shared with Rivian Service but they keep putting me through a never ending loop of stating they can fix it and send out a mobile service tech who proceeded to tell me I need to goto the service center after I was assured multiple times prior it could be taken care of with the mobile service.

I’d like to add…the roof glass is another issue on the horizon I am seeing and I have sadly experienced.

 

[tbrockhurst]

Loud blower motor, air compressor on all the time, alignment off, steering shakes (not lane departure related), paint flaw / body damage, trim not flush, door panel rattling, wind noise from roof, and can’t get service for 3 months.

for the price of ownership, I’m not impressed.

You’re not alone, although sadly you do seem to have more problems than anticipated.
I’ve noticed the same about the heat pump, but in my experience it’s more obnoxious when used to heat the car, AC doesn’t seem to produce half as much noise, but it does still vibrate through the pedals & steering wheel.
I found that when heating, changing both the Temp & fan speed can mitigate the noise, & that after about 20minutes it should go away & settle down.
I’d posted about this issue several weeks ago & someone very kindly suggested that it could be that the heat pump pipes were incorrectly installed as they’d had a similar issue & complained to the SC about it. Their SC had rearranged the layout of the pipes & the issue had largely gone away.
Despite the egregious SC wait times in SoCal (particularly around LA) they are nothing but fantastic & genuinely helpful & lovely people, once you get there.
Best of luck!

 

[KW_88_SS]

You’re welcome. It’s people like me who make this forum interesting. That increases engagement and makes other people want to post here. They certainly aren’t coming here to read your posts. Considering I have a 2-1 reaction to comment ratio and yours is below 1.

Your posts are a masterclass in blind fandom—they read like a Rivian fan-fiction where owning the car magically erases any hint of error. Yet, you’re still too busy denying the very real quirks of your purchase. Apparently, you get all your engagement by wholeheartedly applauding every Rivian moment on its forum, while I prefer to keep my feet on the ground and my opinions real.

The price you paid was for the performance you received, not for perfection. If you want cutting edge tech AND perfection that costs in the seven figures. If you just want perfection with high end finishes that’s 500k.

LOL, dude, get real. High-end finishes don’t come with a half-million price tag. Even a fully loaded Mercedes S-Class or Audi A8 is nowhere near that. Unless you're eyeing a bespoke Rolls-Royce or Bentley, your numbers are way off—and even then, you’re still not getting 'perfection.'

 

[KW_88_SS]

Boy, this is rich.
Clearly, somebody wronged you at some point in your life, maybe as a child. That's a hell of a chip

Remember, this is the same guy who first claimed to be a truck driver and then conveniently became an 'executive' just to win an argument. He flips his profession and story more often than a politician changes positions—it's laughably pathetic.

 

[Donald Stanfield]

Your posts are a masterclass in blind fandom—they read like a Rivian fan-fiction where owning the car magically erases any hint of error. Yet, you’re still too busy denying the very real quirks of your purchase. Apparently, you get all your engagement by wholeheartedly applauding every Rivian moment on its forum, while I prefer to keep my feet on the ground and my opinions real.




LOL, dude, get real. High-end finishes don’t come with a half-million price tag. Even a fully loaded Mercedes S-Class or Audi A8 is nowhere near that. Unless you're eyeing a bespoke Rolls-Royce or Bentley, your numbers are way off—and even then, you’re still not getting 'perfection.'

I find it amusing how bothered you are by me. You need to worry more about yourself and your contributions than mine, as judging by your participation here, they are sorely lacking.

 

[Donald Stanfield]

Remember, this is the same guy who first claimed to be a truck driver and then conveniently became an 'executive' just to win an argument. He flips his profession and story more often than a politician changes positions—it's laughably pathetic.

Where did I claim to be a truck driver? Making things up now are we?

 

[windblowlc]

The price you paid was for the performance you received, not for perfection. If you want cutting edge tech AND perfection that costs in the seven figures. If you just want perfection with high end finishes that’s 500k.

This is not true anymore in this day and age of EV's instant torque/instant acceleration. For example, you can buy a Tesla Model 3 Performance with better performance for half the price of a BMW M3 Competition. FWIW, my Gen 2 Tri-Motor Rivian hasn't made any improvement in assembly or vehicle reliability from my last owned three year old Gen 1 QUAD. I paid $80K for a Gen 1 Quad that was solidly built 3 years ago with no issue versus my current $110K Gen 2 Tri with a PAAK that has never been recognized reliably after multiple updates, a worse cold weather charging throttle that was never an issue in my Gen 1, body misalignment and all kinds of door rattles even after a SC fix. I'm not asking for perfection, just fixes that hasn't been delivered by Rivian.

 

[Donald Stanfield]

This is not true anymore in this day and age of EV's instant torque/instant acceleration. For example, you can buy a Tesla Model 3 Performance with better performance for half the price of a BMW M3 Competition. FWIW, my Gen 2 Tri-Motor Rivian hasn't made any improvement in assembly or vehicle reliability from my last owned three year old Gen 1 QUAD. I paid $80K for a Gen 1 Quad that was solidly built 3 years ago with no issue versus my current $110K Gen 2 Tri with a PAAK that has never been recognized reliably after multiple updates, a worse cold weather charging throttle that was never an issue in my Gen 1, body misalignment and all kinds of door rattles even after a SC fix. I'm not asking for perfection, just fixes that hasn't been delivered by Rivian.

The performance I was speaking of wasn't just the speed/acceleration. The towing capacity and off-road prowess in a package which also has the speed/acceleration. It sucks that your tri has been giving you problems. My Gen 1 was trouble-free in the two years I owned it, and my tri so far has been the same with the exception of the rear defroster not being plugged in from the factory. The body lines on mine are as good as any car I've ever had and the paint was better than the Gen 1.

I don't deal with frigid temperatures, though, so that could be why I haven't had the charging issues. My PAAK works better than the Gen 1 did, although when my wife is in the car, it seems to default to her for some reason far too often. I would say my Gen 2 hasn't improved in assembly or reliability more than my Gen 1, but that's because they both work as expected.

 

[KW_88_SS]

I find it amusing how bothered you are by me. You need to worry more about yourself and your contributions than mine, as judging by your participation here, they are sorely lacking.

I'm not bothered by you—just laying out the facts for anyone who comes across your relentless forum posturing.

Fact 1: You seem to spend more time on this forum than anyone else.
Fact 2: You stubbornly refuse to acknowledge any fault on Rivian's part, insisting it's the perfect car simply because you own one.
Fact 3: You chase internet brownie points while offering nothing more than baseless criticisms and absurd suggestions, as if a $100k price tag makes subpar experiences normal.

The thing is, you don't add any value with your posts—you're just bashing members with real concerns and coming off as ridiculously out of touch with the realities of the car market. But hey, congrats on having more points on the forum, lol.

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