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3/21/2023 Official Guidance on 12V Battery Issues

shrink

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Via Reddit from official Rivian sources:



Screenshot below in case above link doesn’t work.
Rivian R1T R1S 3/21/2023 Official Guidance on 12V Battery Issues 1679462038027
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Marchin_MTB

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I just received a call from Rivian to set up a courtesy appointment to check my 12V battery. I have not had any 12V issues to date. I’m still running 2023.6.
 

PappaBolt

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I just received a call from Rivian to set up a courtesy appointment to check my 12V battery. I have not had any 12V issues to date. I’m still running 2023.6.
Haven’t heard of any other proactive 12v courtesy checks. Maybe because you’re not on the software version that supposedly fixes this?
 

Marchin_MTB

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Haven’t heard of any other proactive 12v courtesy checks. Maybe because you’re not on the software version that supposedly fixes this?
No idea, but now I’m slightly worried about it. Will see what they say at service tomorrow.
 

PappaBolt

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Have you received the latest update yet? Since it mentions a fix for the 12v drain, I would suggest installing it.
 

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Marchin_MTB

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Haven’t heard of any other proactive 12v courtesy checks. Maybe because you’re not on the software version that supposedly fixes this?
I got the software update to 2023.10 late last night but Rivian performed a 12V courtesy swap this morning anyway. The SC thought that the service request was initiated by remote diagnostics that determined my battery voltage dropped below a certain threshold due to issues with 2023.6… that’s all I could get out of them unfortunately
 

PappaBolt

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I got the software update to 2023.10 late last night but Rivian performed a 12V courtesy swap this morning anyway. The SC thought that the service request was initiated by remote diagnostics that determined my battery voltage dropped below a certain threshold due to issues with 2023.6… that’s all I could get out of them unfortunately
It sounds like they put some remote monitoring in place to report on 12v fleet health. If this is true then there is 12v battery telemetry they could easily add to the CX to improve driver confidence. Not that we have a procedure to self-fix when it’s time to replace. I can’t wait to see what this costs out of warranty.
 
 




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