FinFarmer
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We need some thoughts if this is normal or quality issue of the car. We have a 2024 R1S Quad motor almost one year old, the car front passage side tire cut by a road side metal when driving 20-30 mph, car stopped after ~100 ft. The wheel arm broke right away, original estimate is around ~$15,000 by the Rivian service center. Later the Rivian certified body shop opened up all the panels and told us there are also cracks on the body frame and roof glass so are major issue that need to replace the body frame, the repair cost will be over ~$55K, likely the insurance will determine it as totaled. I understand EVs are heavy and flat tire can cause more damage than traditional engine cars, but we would never imagine the car can be totaled just because of a flat tire. Are we just super stupid bad luck or there are potential quality issues of the car that have too few cases to be aware of?
To add more after seeing all the replies. I also uploaded the cam video of the impact, the tire hit the road metal fence, but there are no scratches on the body of the car
To add more after seeing all the replies. I also uploaded the cam video of the impact, the tire hit the road metal fence, but there are no scratches on the body of the car
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