1st deliveries in November says my Rivian Guide. Communication from RJ expected today

skyote

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FYI, all who have been contacted by guides have a different anticipated delivery window. This window doesn't imply a delay in production by itself.

I did speak with my guide yesterday, and he made no mention of any delays and that my window is still mid-August to September.
@godfodder0901 , I'm curious if you've spoken to your guide since the delay announcement...what is your revised delivery window?
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@godfodder0901 , I'm curious if you've spoken to your guide since the delay announcement...what is your revised delivery window?
For what it's worth, I checked with my guide after hearing about the delay and was told that my 'November at latest' timeframe was not affected.
 

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@Shzeph & @Khaneric , I'd be curious whether you have received updated/different timeframes as well!
 

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@Shzeph & @Khaneric , I'd be curious whether you have received updated/different timeframes as well!
Nope, i haven't heard anything else. I sent her an email in early June asking her some additional questions and didn't get much. Many of my main questions (one of which is VERY unique to me and a possible deal breaker) are still left unanswered.

I've never been told anything about a delivery date other then keeping the off-road package would make it come quicker (which i declined).
 

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@godfodder0901 , I'm curious if you've spoken to your guide since the delay announcement...what is your revised delivery window?
I spoke to him the day before and the day of (right after) the delay announcement. While my window (which started in mid-August) must shrink a bit, he said that they will do everything in their power to honor the window I was provided (mid-Aug to Sep.) but that he has not been provided an updated/changed window.
 

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@Shzeph & @Khaneric , I'd be curious whether you have received updated/different timeframes as well!
I just was texting with my guide. She said that there’s been no change to my approximate delivery window (so still “November but possibly earlier”) but that she would reach out immediately if anything changed
 

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Well after asking the CS manager who has been my contact for a couple of months if Rivian is still committed to delivering all LE by 6/30/2022 and getting no response, I bought a 2019 BMW 13s REX from what seems like a very solid dealer in CO - Schomp.

Update - CS manager emailed me back a few minutes ago and indicated LE editions are "planned to be completed by Spring 2022."

OK, so you're thinking WTF? a tiny weird looking totally not-capable electric thing with really limited range?

Well, hear me out.

I owned a 2014 and then a 2015 ReX version - the one with the BMW 750cc motorcycle engine that acts as a generator when you run out of electrons. LOVED IT. I drove it 300+ miles many times - had to stop every hour or so to fill up the tiny gas tank - but hey, we old guys could do with frequent stops anyway.

The new version gets about 200 miles between recharges/fillups, so I'll have to get used to holding it...
Super reliable, fun to drive, and very green.

That's what got me to make the move. The longer I drive my ICEs - 2008 A4Avant manual with chip, upgraded turbo, exhaust, S4 suspension and brakes, and 2000 F250 7.3 diesel - and the more I look at our granddaughter - she who will not see glaciers - the more compelling it became.

That and Rivian's just awful communications. I cannot wait for my electric truck - got an order in on a Lightning - but have lost a LOT of confidence in Rivian. When CS can't even confirm I'm going to get my new truck by next year, and doesn't respond when I ask a reasonable question, well, screw it. That's not a CS issue, it is a C-suite and Board issue.

I do hope to get a Rivian, but I'm past believing anything that comes out of Normal.

btw I have a 1/30/2019 rez.
 
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I find it interesting the armchair quarterbacks on this site are nattering about how Rivian could have planned for these shortages of parts and such.. but seem to be ignoring that GM is releasing trucks with missing options, Ford can't get trucks to dealers, Stellantis, BMW, and other legacy car makers are announcing they are idling lines.. all because of the same thing.

Yet somehow, Rivian (a startup) should have been able to plan and communications for these shortages in such a way that, in no way, could those plans be interrupted or disrupted by further issues within the supply chains and those communications... wrong.

That's not to say their communication plan is stellar and bullet proof... it's not, it's a bit of a shitshow (but then again, so is pretty much every other start up EV). I preordered a F150 Lightening as well (just to get in the queue), and the dealer reached out to me and let me know, they know nothing, they have no dates, they have no actual prices... and that's been it.

I don't think anyone really knows how to forecast or plan around this all, and I don't view it as malice on their part, so much as they literally have no idea what, when, where, or how.

In the meantime, I'm glad they are banging the hell out of those trucks, so that we don't get to be the next Chevy Bolt, Kia Niro, Hyundai Kona... or hell... Tesla with the back window falling out while going down the highway.
 

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I find it interesting the armchair quarterbacks on this site are nattering about how Rivian could have planned for these shortages of parts and such.. but seem to be ignoring that GM is releasing trucks with missing options, Ford can't get trucks to dealers, Stellantis, BMW, and other legacy car makers are announcing they are idling lines.. all because of the same thing.

Yet somehow, Rivian (a startup) should have been able to plan and communications for these shortages in such a way that, in no way, could those plans be interrupted or disrupted by further issues within the supply chains and those communications... wrong.

That's not to say their communication plan is stellar and bullet proof... it's not, it's a bit of a shitshow (but then again, so is pretty much every other start up EV). I preordered a F150 Lightening as well (just to get in the queue), and the dealer reached out to me and let me know, they know nothing, they have no dates, they have no actual prices... and that's been it.

I don't think anyone really knows how to forecast or plan around this all, and I don't view it as malice on their part, so much as they literally have no idea what, when, where, or how.

In the meantime, I'm glad they are banging the hell out of those trucks, so that we don't get to be the next Chevy Bolt, Kia Niro, Hyundai Kona... or hell... Tesla with the back window falling out while going down the highway.
And RJ has communicated that personally to the customers and that's still not good enough. I completely understand peoples frustration and disappointment, but It feels like there are a bunch of spoiled or entitled children on here
 

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Well after asking the CS manager who has been my contact for a couple of months if Rivian is still committed to delivering all LE by 6/30/2022 and getting no response, I bought a 2019 BMW 13s REX from what seems like a very solid dealer in CO - Schomp.

Update - CS manager emailed me back a few minutes ago and indicated LE editions are "planned to be completed by Spring 2022."

OK, so you're thinking WTF? a tiny weird looking totally not-capable electric thing with really limited range?

Well, hear me out.

I owned a 2014 and then a 2015 ReX version - the one with the BMW 750cc motorcycle engine that acts as a generator when you run out of electrons. LOVED IT. I drove it 300+ miles many times - had to stop every hour or so to fill up the tiny gas tank - but hey, we old guys could do with frequent stops anyway.

The new version gets about 200 miles between recharges/fillups, so I'll have to get used to holding it...
Super reliable, fun to drive, and very green.

That's what got me to make the move. The longer I drive my ICEs - 2008 A4Avant manual with chip, upgraded turbo, exhaust, S4 suspension and brakes, and 2000 F250 7.3 diesel - and the more I look at our granddaughter - she who will not see glaciers - the more compelling it became.

That and Rivian's just awful communications. I cannot wait for my electric truck - got an order in on a Lightning - but have lost a LOT of confidence in Rivian. When CS can't even confirm I'm going to get my new truck by next year, and doesn't respond when I ask a reasonable question, well, screw it. That's not a CS issue, it is a C-suite and Board issue.

I do hope to get a Rivian, but I'm past believing anything that comes out of Normal.

btw I have a 1/30/2019 rez.
Sure was a hell of a lot of words and over-explaining to communicate what sounded like effectively you trying to convince yourself you didn’t make a compromise by getting something other than a Rivian.

Good luck with the weird BMW, man. We’ll all continue being patient over here…
 

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Just a reminder how RJ said, “we’re supply constrained for a very long time”. I know everyone keeps talking chips, what about battery constraints?
Batteries, Semi-Conductors, hell... even paint. Seriously, I can't buy more then 1 gallon of paint at a time from Sherwin Williams right now because of the chaos in Texas closing down/messing up the paint production down there. I asked the dude what the hell I was supposed to do with a gallon of paint "Paint an accent wall" he told me.
 

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And RJ has communicated that personally to the customers and that's still not good enough.
Some feel his message was too little, too late. They feel Rivian knew production would be delayed, quite a bit earlier than RJ's announcement, but chose not to reveal that information until now.

I completely understand peoples frustration and disappointment
I can't question your understanding, which you may very well understand their frustration and disappointment. However, to truly understand it, I personally believe you need to have a pre-order date more than 2-1/2 years ago. My pre-order date is 2 yr and 5 months ago and I can only imagine their frustration. IMO, their frustration is from lack of communication from Rivian, which was addressed in RJ's email. We'll have to wait and see how that plays out. Definitely not good so far. Maybe tomorrow will be better.

Rivian knows their monthly pre-order rate and they could very well determine approximately how many final sales they would have, but chose not to have sufficient inventory on hand to fill these orders, prior to the Pandemic shutdowns. There may be a good reason not to have supplies, I don't know. However, they supposedly have enough inventory to keep Amazon Vans on schedule and produce hundreds of test vehicles, but can't currently manufacture any for their reservationist. Were their resources diverted to producing the Amazon Vans?

If they're running two separate manufacturing lines, one for Amazon Vans and one for the R1's, and there are equipment failures, it must be on the R1 production side, because I've not heard of any delays for the Amazon Van. I have no problem if Amazon is produced first. However, I haven't seen any announced delay for them. Surely some of their supplies would have been affected by the Pandemic too, but apparently not.

.....but It feels like there are a bunch of spoiled or entitled children on here
I can't disagree with your feelings. We're all "entitled" to our feelings and a deposit refund, but that's about it. I can only say that I don't view it as you do, and I could very well be wrong, but I see people that would like to have a Rivian and are venting their frustration from lack of communication. I don't see them as spoiled, or entitled.
 

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I find it interesting the armchair quarterbacks on this site are nattering about how Rivian could have planned for these shortages of parts and such.. but seem to be ignoring that GM is releasing trucks with missing options, Ford can't get trucks to dealers, Stellantis, BMW, and other legacy car makers are announcing they are idling lines.. all because of the same thing.

Yet somehow, Rivian (a startup) should have been able to plan and communications for these shortages in such a way that, in no way, could those plans be interrupted or disrupted by further issues within the supply chains and those communications... wrong.

That's not to say their communication plan is stellar and bullet proof... it's not, it's a bit of a shitshow (but then again, so is pretty much every other start up EV). I preordered a F150 Lightening as well (just to get in the queue), and the dealer reached out to me and let me know, they know nothing, they have no dates, they have no actual prices... and that's been it.

I don't think anyone really knows how to forecast or plan around this all, and I don't view it as malice on their part, so much as they literally have no idea what, when, where, or how.

In the meantime, I'm glad they are banging the hell out of those trucks, so that we don't get to be the next Chevy Bolt, Kia Niro, Hyundai Kona... or hell... Tesla with the back window falling out while going down the highway.
So is it OK to complain about the complainers complaining about complainers? Asking for a friend. 🤦‍♂️
 
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