12V Battery failure occurred during Update 2024.51.02 and broke my R1S

[NY_Rob]

I'm sorry to hear about the bricking. Rivian has had seven years to solve this issue and still hasn't been able to do so. They stubbornly refuse to recall all vehicles.

Recall? For what issue? That's a serious question...

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[iforbes]

Problem resolved. Conner, mobile Rivian tech, showed up this morning and replaced the 12V battery in the frunk. He texted about 30 minutes beforehand and spent about an hour and 15 minutes replacing the battery and checking the other systems.

Conner was very professional and knowledgeable. I was impressed to see that he was in a Rivian uniform with company van that was well equipped with tools and some parts. It turns out that he spends most of his time working on the ev-Prime delivery trucks when not doing an LS swap in his classic BMW. Nice to know kids like him still exist.

What I thought might turn into a major ordeal to fix was deftly resolved by Rivian and without a 3 hour tow to a Service Center. No need to sell my Rivian stock or cancel my R2 reservation... yet.

Glad to hear your issue was resolved!

Any thoughts to updating the title of this thread? A 12v issue that happens at or near an update is not necessarily caused by the update.

 

[Rnut]

Glad to hear your issue was resolved!

Any thoughts to updating the title of this thread? A 12v issue that happens at or near an update is not necessarily caused by the update.

Didn't know that was an option, but I'll give it a try.

 

[riv-e-in]

Glad to hear your issue was resolved!

Any thoughts to updating the title of this thread? A 12v issue that happens at or near an update is not necessarily caused by the update.

How would anyone know one way or the other (e.g. the update may have caused/ influenced the 12v failure)? Think the thread title is appropriate.

 

[iforbes]

How would anyone know one way or the other (e.g. the update may have caused/ influenced the 12v failure)? Think the thread title is appropriate.

How? Because if the update caused it, we would be hearing widespread reports.

 

[domoplaytime]

I just experienced the 12V alert, though my battery tester reads good voltage.

 

[Tejkalra]

I did got call from Rivian SC that I have an issue with my 12V battery. Had a mobile appointment. First, this 12v Battery now sits under passenger seat, means you need to remove passenger seat to get access to the battery. Then there are 12 other calibrations to be done once battery is replaced. I asked question that what happens after the warranty period. He said almost $500 to replace it. So is this a lithium ion battery, answers was no. So is this battery going to last long, answer was same as regular car battery which is may be 2-3 years. So now every 2-3 years $500 expense to replace 12V battery….nice. And its not like go to autozone or Walmart and tell them to replace you battery.

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