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MountainBikeDude

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Hi Adam,​
We recently shared with R1T owners that we are upgrading the powered tonneau cover. As we go through the process, we are removing the powered tonneau cover from production. We plan to re-introduce this feature later, but a date has not been set. For the foreseeable future, all R1Ts will come with either a manual tonneau cover or no tonneau cover.

Since you have selected a powered tonneau cover, your configuration will need to be updated to either a manual tonneau cover or no tonneau cover. It’s important to note this choice will not impact your delivery timing estimate coming later this month.

Our manual tonneau cover is comprised of four interlocking panels constructed of a durable aluminum composite that slide in and out of the bed’s integrated siderails. When not in use, the panels store in a cargo bag and fit easily in the Gear Tunnel. The manual tonneau cover is fully lockable and offers protection against light weather. If you are taking delivery soon, your panels will ship later. Our current estimate is early 2023. Photos and a full demonstration of the manual tonneau cover will be shared before then.

If you choose no tonneau cover, vehicles delivered in the next few months will include the integrated siderails in the bed. In early 2023, we will transition to a design without the integrated siderails. It’s worth noting that when driving an R1T with no tonneau cover, there is little to no impact on range when the bed is empty.​


If you have any questions on this update, our team is here to help. Please don’t hesitate to reach out.

Tony Caravano
Head of Rivian Customer Engagement​
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COdogman

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I don’t understand why they would change the bed design to having no side rails. Wouldn’t they want to leave people the option of buying their manual tonneau or having the powered version installed later?
 

Mike TDM

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We recently shared with R1T owners that we are upgrading the powered tonneau cover. As we go through the process, we are removing the powered tonneau cover from production. We plan to re-introduce this feature later, but a date has not been set. For the foreseeable future, all R1Ts will come with either a manual tonneau cover or no tonneau cover.

Since you have selected a powered tonneau cover, your configuration will need to be updated to either a manual tonneau cover or no tonneau cover. It’s important to note this choice will not impact your delivery timing estimate coming later this month.

Our manual tonneau cover is comprised of four interlocking panels constructed of a durable aluminum composite that slide in and out of the bed’s integrated siderails. When not in use, the panels store in a cargo bag and fit easily in the Gear Tunnel. The manual tonneau cover is fully lockable and offers protection against light weather. If you are taking delivery soon, your panels will ship later. Our current estimate is early 2023. Photos and a full demonstration of the manual tonneau cover will be shared before then.

If you choose no tonneau cover, vehicles delivered in the next few months will include the integrated siderails in the bed. In early 2023, we will transition to a design without the integrated siderails. It’s worth noting that when driving an R1T with no tonneau cover, there is little to no impact on range when the bed is empty.​

If you have any questions on this update, our team is here to help. Please don’t hesitate to reach out.

Tony Caravano
Head of Rivian Customer Engagement​

 

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MountainBikeDude

MountainBikeDude

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Clubs
 
Okay... I get it, but the lack of "Don't worry, your R1T will be able to be retrofitted to allow for a powered tonneau at a later date, and those that have a powered option selected currently, will be able to secure it at their original pricing" is becoming tiresome.

Not a fan of half assed changes in direction, with half baked non answers to questions that are blatantly going to be asked.

Putting out defective tonneaus and then repairing them later is an obvious bad choice business wise, but to pull them and not give an idea of what those (ME) whom have been, albeit impatiently waiting, non answers is bs.
 

hilld

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Just heard this on the chat: Retrofit is not possible. You will not have the option to add the powered cover later. It is manual or nothing. Those are the choices. Once the new powered covers are available again, then you can order it again. In the meantime, people taking deliveries between now and then are stuck.
 

Belem

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Bad news always comes on a Friday afternoon...
 

COdogman

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MountainBikeDude

MountainBikeDude

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Clubs
 
If they are going to take time to cook up these emails before sending them, why not answer the questions that are bound to be asked? Save your team the time and strain of having to bs customers during the obvious infulx of questions following its deployment and cover your bases.


Rawr...... rant over.
 

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kvenom

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Just heard this on the chat: Retrofit is not possible. You will not have the option to add the powered cover later. It is manual or nothing. Those are the choices. Once the new powered covers are available again, then you can order it again. In the meantime, people taking deliveries between now and then are stuck.
What a kick in the ass.
 

tren01t

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We recently shared with R1T owners that we are upgrading the powered tonneau cover. As we go through the process, we are removing the powered tonneau cover from production. We plan to re-introduce this feature later, but a date has not been set. For the foreseeable future, all R1Ts will come with either a manual tonneau cover or no tonneau cover.

Since you have selected a powered tonneau cover, your configuration will need to be updated to either a manual tonneau cover or no tonneau cover. It’s important to note this choice will not impact your delivery timing estimate coming later this month.

Our manual tonneau cover is comprised of four interlocking panels constructed of a durable aluminum composite that slide in and out of the bed’s integrated siderails. When not in use, the panels store in a cargo bag and fit easily in the Gear Tunnel. The manual tonneau cover is fully lockable and offers protection against light weather. If you are taking delivery soon, your panels will ship later. Our current estimate is early 2023. Photos and a full demonstration of the manual tonneau cover will be shared before then.

If you choose no tonneau cover, vehicles delivered in the next few months will include the integrated siderails in the bed. In early 2023, we will transition to a design without the integrated siderails. It’s worth noting that when driving an R1T with no tonneau cover, there is little to no impact on range when the bed is empty.​
If you have any questions on this update, our team is here to help. Please don’t hesitate to reach out.

Tony Caravano
Head of Rivian Customer Engagement​
Just checked my email and got the same. That is a good thing and more cost effective in the long run. My goal was to get R1T sooner but not at the expense that the cover would break and require time at a SC.
 
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MountainBikeDude

MountainBikeDude

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Clubs
 
Just heard this on the chat: Retrofit is not possible. You will not have the option to add the powered cover later. It is manual or nothing. Those are the choices. Once the new powered covers are available again, then you can order it again. In the meantime, people taking deliveries between now and then are stuck.
Would this have been that hard to put in the email?

And that blows.
 
 




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