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OK, to wrap this up from my original post, the night before I was to drop it off, I got another work order to sign. This one had no diagnostic fee, zeros everywhere. Very strange, maybe my complaining to the customer service person caused this correction. It said they would order a "bottle...

Thanks for all the replies. I know I'm whining a bit. We are all used to accepting without reading those 50 page user license agreements so that we can use somebody's silly software or service. And if Rivian really did start charging diagnostic fees for true warranty issues, there would be quite...

So I picked up my pretty blue R1S on May 2, really do like it, but a week later the heat pump seems to have eaten itself. (thermal system error, crunching sound when I try to turn on the a/c) More on that when that adventure is done. But for now, I used the app to schedule a service appointment...