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In addition to ElectraFi, throw an AirTag (or similar device) in the vehicle—it's cheap and will always give you location even if they disconnect the 12V battery for some reason.

Turns out it was a bunch of hot air from the SC just to get rid of me (explains why they kept talking over me when I asked more about the alleged 2024.07.02 "bug" that was causing charging errors and dead 12V batteries). I started getting the same errors again when I got home and plugged in so I...

Has anyone gotten a permanent fix for this "vehicle error" problem? I started getting these errors a while back and so I scheduled a ticket as early as possible (over a month out). During that wait, my R1S suddenly died with total lack of power and had to be towed off to the Gaithersburg SC...

Easy choice—get the Tesla Universal Wall Charger. I have both the Rivian charger and the Tesla. Other than taking a few more seconds to sync with the Rivian, the Tesla is better in every way. It's a lot cheaper, it supports both NACS and J1772 so it's future-proof, it will load-balance with...

Thanks for the update. Sorry to hear about the extended delay for service. Rivian really needs to focus on improving their service experience—too many overbooked service centers that take in cars and let them sit for days or weeks in the parking lot before they're even looked at. Rivian should...

Yeah, the same thing was done with my R1S to drag it out of my garage. This video shows the method used for me (but on a Hummer EV in the video):

I'm going through the same ordeal. Came out to a completely dead car (zero power to anything, no prior warnings at all). Rivian towed it to the SC and it took them 10 days to just replace the 12V battery. They blamed it on a bug in 2024.07.02 and they were adamant that it was an "actual bug"...

When Rivian replaces major components like HV batteries and motor units, do they put in brand-new parts or refurbished parts? It would suck to have a part die early and then have it replaced with a used part that has tens of thousands of miles on it already.

Thanks for the update. That sucks that it's an additional 2-week wait, but at least they didn't just throw in new 12V batter(ies) and give it back to you. Is this a brand-new HV battery that they'll be installing? Or will it be a refurbished unit?

What ends up being the root cause of all these 12V problems? Is it really just bad batteries? Is it the DC-DC charging system? A short somewhere? Something else? I see more and more of these problems occurring, but I can't find many follow-ups. My Rivian also suddenly died several days ago—with...

Sorry to hear about your string of misfortunes. My Rivian also suddenly died without any warning (12V error, though actual root cause could be different). No power to anything and had to be dragged out of the garage on skids to be towed to the SC. It's been 4 business days and they still...

Add me to the list. Suddenly got the dreaded "Replace 12V battery" message in the app (crazily, there was no push notification—I only saw it when I opened the app). I got zero prior warning that the battery was unwell. R1S (7K miles, <1 year old) was completely dead. It was still plugged in to...

I think you have Summon confused with Smart Summon and auto-park. I'm referring to regular/"dumb" Summon. Regular Summon (which only moves forward or backward for tight parking situations) works on my Tesla and other people's Teslas (so, yes, it does exist).

Tesla Summon-like abilities would be great for parking in tight garages.

2024.07.02 is the buggiest update I've gotten (I didn't get the one that had bricked the vehicle; otherwise, that would have been the worst). I've had this door-unlocking issue, daily "vehicle error" charging problems that magically resolved themselves, all cameras and parking sensors failing...

Did Rivian service actually test it with an L3/DCFC? Did they review the logs? Do you have a DCFC near your home that you can test out before your next trip?

One time, I remotely turned on preconditioning and then the car got over the "vehicle error" and began topping off the battery while preconditioning (without me touching the charger). It might have been just a coincidence, but it tells me that it's not a physical error with the connection. It's...

I started having this problem on 2024.07.02 with the driver's door not unlocking, too. I read somewhere to restart the Rivian app on my phone which didn't make sense (I highly doubt the phone app controls which doors and mirrors lock/unlock). But I restarted the app anyway and so far, it's been...

I'm in the same boat. After installing 2004.07.02, the app flashed a giant red "CHARGER DAMAGED" covering half the screen but then it immediately disappeared so I couldn't take a screenshot. Other folks on Reddit had the same experience and general consensus was that it was a fluke. Then a...

Same here (V7 & V03.00.30). I've been on this same version since I had the charger installed in April 2023. Rivian is on the latest firmware (2024.07.02).