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I think there is a misunderstanding-- those that received the 6/11 email with the August/September or October-December 2022 window did not receive an email yesterday pushing them (us) into 2023. I checked with CS yesterday to confirm and CS said that, no, the 6/11 windows are still accurate and...

Went from June/July to October/December. Disappointed but not upset!

R1S with June/July window—I received the email. I chatted with CS today. She said that I am “currently” still set for June/July, but they are sending out updated windows starting middle of this week. She noted that the updated window emails will go out in batches, so I may not get one this week...

That’s my guess as well. At some point, when they are saying you are “currently” on track for a X/Y delivery, knowing that is incorrect, is going to get them in trouble with the FTC. Or maybe my law school internship there has my brain all rattled.

This is a good point that people keep missing—you are basically asking Rivian to guarantee you a 2024 model at 2022 prices. That just ain’t the way the world works, folks.

Guys, put the torches away. You can still go to the page and “configure” a T/S, it has just been renamed “visualize” and you cannot save your configuration. Still plenty of ways to play.

I spoke to CS earlier this week and was told “we” (whatever that means) would receive updated delivery windows MAYbe by the end of this week, but , if not, then definitely by the end of MAY, no ifs, ands, or buts.

Agreed! I spoke with CS two weeks ago and they told me that because I switched to FE (from OC) I would receive my R1S (3/2020 LE reservation) in the original predicted June/July window and that a guide would reach out s00n to confirm. We shall see, but I certainly ain’t putting any money on it!

Update that signature!

Did you change from Ocean Coast?

Bad news:

Keep us posted!

LE R1S Launch Green/ Ocean Coast / 22 Bright St Louis, MO

I understand what you are saying here, but a lot of people on here could/can afford the increased price, but were pissed at how it was communicated. There will be plenty of demand at the increased price, and I believe the mea culpa will end up helping the brand attract more customers (especially...

Exactly this! Even a $5,000 increase. That is more than $350M! Should have taken the staggered approach. All that said, kudos to Rivian for recognizing the value of community and not just what is written on a preorder agreement.

Props—yes, you did, and yes, you can!

This sums up my feelings perfectly (and much more eloquently).

The more I read this stuff, the more hurt I am. I’m not even angry. I am sad about losing the growing Rivian community that were fun to talk to, complain with. From the beginning, this company said it was about community. It just fire bombed that whole idea. Like I have said before, I will...

So, after the recent price increase, and the amateurish way in which it was communicated, I have been reflecting on the vehicle vs the brand. No doubt that Rivian makes a killer truck. Drove one at the First Mile event in Normal, it was wonderful. Every reviewer loves it. Great, your company...

I just sent this email to customer service, RJ, and cc’ed the NYT reporter, Peter Eavis, that recently did the article: Guys: This is just terrible. A catastrophic miscalculation. I plan on keeping my preorder for now, but I will be seriously shocked if leadership survives this debacle. As a...