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I'd stay clear of Ozzie's (Loveland). See my notes on my experience. While they did good work, their business office is not easy to work with, nor are their business practices acceptable.

Sorry to hear about your hail damage. A number of things were working against the repair of my R1S. First, everything is OEM. There are no 3rd party parts mfgs - for anything. So, replacement parts are expensive. Rivian doesn't make (or didn't at the time) 'quarter panels', only full side...

The thing you hope never happens - an accident. Context: My car was hit by another driver. It was a 3 car accident. A small SUV hit a tradesman van which bumped into me. I contacted Rivian and was given the names of two 'certified' repair shops. Apparently there is but one 'certified'...

Good morning. I'm almost 3 months into my Riv experience. This past weekend I was called upon to pick up a group of kids and then drop them off at each of their respective homes. About 3 stops into the uber experience, the car failed to recognize the presence of the iPhone as my virtual key...

Ahhhh ...that's odd. The passenger side seat belt was buckled, and obviously had been the entire time it sat idle. What's the story with that?...

I'm jumping on, as I had an experience today that was unsettling. This past week I have been using the R1S extensively to shuttle family members to/fro our family reunion events. Following the reunion, I charged the car and let is sit... just didn't need to go anywhere. I had an 80% charge at...