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Announcing our new "CLUBS" section where you can join or create a Rivian club or group! You can use this new feature to conveniently plan and discuss local events, gatherings or other club/group related topics.
So we encourage you to join (or start) special-interest and regional-based Rivian clubs at: https://www.rivianforums.com/forum/group-categories/clubs-groups.1/ -
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New Rvian Buyer Delivery Tips/Tricks/Info .... *Info others may not know*
Donāt put yourself in a position to rely on Rivian getting everything right. -
No software update this month?
New to Rivian. Is there a rhyme or reason to the software version naming convention? I.e., 2024.07.03 is now updating to 2024.11.02 ā¦ what do the numbers signify (since they donāt appear to be sequential)? Thanks in advance for any insight here. -
Rivian Build Quality in 2024 (Out of Spec Detailing)
This was helpful to see. Among other issues, my 12/23 manuf arrived with a rip in the leather, discoloration in the wood panelling, rough paint touchups, an entirely discolored exterior door paint job, and a ~1 *INCH* panel gap in a section of the hood. One corner was bent upward toward the sky...- moondoggy
- Post #4
- Forum: Rivian General Topics
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Bought a truck from the shop - no word from Rivian
Rivian currently = Expect a hot mess. Be delighted if it works out in your favor. -
Fit & Finish Issues - What’s Acceptable? How to Handle?
Thank you forum members. How out of the ordinary is the following? Any advice on how to handle with Rivian? Took delivery of 2024 Quad R1S lease and for the 1st 24 hour lookover found the following: >Rear driver side door wont open from inside. Worked a few times, then stopped working. >Top...- moondoggy
- Thread
- Replies: 7
- Forum: Issues, Repairs, Warranty, TSB, Recalls
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Rivian Shop Purchase Process
On this forum, pre-order people may be giving you shop purchase advice and vice versa. The experience is a little different for people with existing pre-orders because guides and salespeople are working hard to get these people into available inventory ā this instantly creates more... -
Delivery Next Week, No Contract, No Guide, Nada
Thank you. Just a general note for readers here. Still no contact with guide and before signing this agreement I have questions about trade-in, etc. It's ridiculous to expect a customer to proceed through all purchase steps and sign this agreement before communicating with them as it is... -
Delivery Next Week, No Contract, No Guide, Nada
Thank you. Great insight. I will tryā¦just to reiterateā¦guide has so far been 100% unresponsive. Additionally CS has asked them to communicate with me to no avail. -
Delivery Next Week, No Contract, No Guide, Nada
Appreciate the help! Next, today, I added the VIN to my auto policy a week before "scheduled" pick-up because apparently my provider wont post date a policy. Ok, I'll acquiesce as proof of insurance appears to be the only way to un-gate the contract. So I upload the card. But then I get... -
Delivery Next Week, No Contract, No Guide, Nada
thank you. this worked. oddly, I had already done this along with registration, but seems it needed to be done again. appreciate the help! -
Delivery Next Week, No Contract, No Guide, Nada
It shows trade-in (donāt have one) and insurance. already did the registration. everything else ācoming soon.ā Mentioned this to CS yesterday, they said guide shouldāve been in touch by now, that they would reach the guide and their manager and have them contact me by end of day. Didnāt... -
Delivery Next Week, No Contract, No Guide, Nada
Title says it allā¦ have a delivery date next week. No comms with guide, completely unresponsive. Most purchase tasks are gated, so no contract, no financing, and Iād like to lease. Whatās the move? Anyone have success moving things forward at a similar stage? Calling CS has yielded nothing...- moondoggy
- Thread
- Replies: 12
- Forum: Ordering, Pricing, Leasing, Production, Delivery, Tax Credit -- Sponsored by TWRAPS
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Good News
Cheers Rivian owners and fans. New here. Been stalking since my deposit several weeks ago on a shop Quad R1S. TBH, the customer service / guide experience has left much to be desired ā I suppose this isnāt surprising. Typical AWOL experience even though I have a VIN and delivery date. The guide...- moondoggy
- Thread
- Replies: 36
- Forum: Ordering, Pricing, Leasing, Production, Delivery, Tax Credit -- Sponsored by TWRAPS