Reservation placed roughly 10:06 am CST on 3/7/2024. Currently R1S owner and live 3.3 miles from the service center. On a side note, how many Rivians does Dark-FX own?
As someone else mentioned, I had to give Alexa access to my phone contacts in my phone app. Go to the alexa app on your phone, then more in the botton righthand corner, then settings, then communications, mange contacts, import contacts, finally toggle to on. See if that helps.