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To be honest it felt like I’m getting brushed off like I was before with my failed deliveries. Should I take the guides word that management is informed? Hmm I don’t think so. Nothing got done before so as far as I’m concerned the guides word means absolutely nothing.

Absolutely thank you for your response I have debated it for a long time and I’m still on the fence if I’m being completely honest. After 2 bad delivery attempts and learning the scope of Rivian and how they operate I had canceled and given up on them. Then the new promotions came out and it...

Seems to be the general consensus about everything Rivian with some folks on here. I’ve been part of a BMW and Mercedes community for a long time where I went to car meets and what not monthly never have I witnessed so many negative comments bashing other drivers or customers over their...

That’s where your wrong management never “dealt” with me in the past. That’s the whole point and I want to know if management exists if I have future concerns since past ones I had to rely on a guide to send me text messages. I think that’s pretty simple to understand no?

So rather than being honest wouldn’t I just be better to just omit everything else and just say hey Zeus Rivian doesn’t follow traditional dealership models that we are all accustomed to with literally every other company out there. Instead you go on a tangent about being entitled. Again it’s...

Submitted form, reserved right after the reveal stream. 🙌🏼

Cool item would bite if offered in more colors than white but great idea.

Hey now no name calling it’s not nice “Hillbilly”. Great name by the way.

This right here is what I love reading so thank you for that refreshing take! Man what a breath of fresh air after all the bashing and really just wasteful responses. So yeah thank you again. That’s awesome they’ve taken care of you to that level of degree and appreciate you as a customer. I can...

There’s no way you can’t read between the lines here is there? Read it over and over until you understand. I made that comment because I simply just gave up with this person and just wanted a simple “hey if I have an issue will I ever be able to speak to management? Give me a yes or no already”...

Really no reason to respond to this but sure I’ll play along. All things considered and my background (military, broken household growing up, hard financial upbringing, best friends I’ve lost along the way, and more) I would consider myself a pretty grounded person. I worked my butt off and made...

From what I’ve seen from the outside in on this forum is a lot of defensive Rivian owners. For some reason or another I see a lot of bashing. I mean it’s the internet people are going to troll and talk crap because often times they cant in person. Whatever makes people feel better about...

Thank you for the well thought out response there’s always something we can all improve on no? Tbh it wasn’t the response I thought I would get but nonetheless I’m thankful you shared your opinion and time with me. And thanks for the suggestion on reading that nice poem I will share it along...

I did do that many times back in November and December not a single email or response back from anyone. That is why I’m frustrated and concerned. And no I don’t think I’m some “hot shot” I merely brought up that as an example because any vehicle in that price range is considered luxury in...

You’re right I am a little uneasy after my previous experiences but I am also picky and OCD which doesn’t help me when it comes to a vehicle like the R1S from a new company that is still learning and growing. Now I’ve debated this countless times if this is the brand for me all things considered...

Ok I’ll bite… honestly what part of my conversation to the guide or in my post was me acting like a “jerk”? I really want to know.

I will say my previous VIN offered to me was 29,000 back in December and we are now in end of April with a VIN of 38,000 so yeah I guess things are going well? 🤷🏻‍♂️

Great response there cowboy… 👏🏼 How dare we speak up against the crowd and voice our opinions… we should know better. “Get out of here”… lol you seem like a real stand up kind of guy.

Man it’s not even about the charger that was just what started it and everyone is fixated on it because that’s how the conversation started. It’s about management and the lack thereof.

Entitled attitude and condescending remarks? You have to be kidding me here. Whatever you have to tell yourself to yourself to sleep at night I guess. I’ve been nothing but respectful and demanding to speak to a manager isn’t feeling entitled it’s feeling like a customer who’s being listened to...