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  1. Your Rivian Guide Experience- Meet Expectations or Less Than Stellar? (Knowledge, Helpful, Responsiveness?)

    My guide JustinS was useless. I had to switch from max pack to regular pack and he had no information on if a max pack r1t would be built and this was in December 2022. Also for questions on the tonneau cover which I still haven’t received after taking delivery in December 2022 he has no updates


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