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I’m reaching out because my So Flo Customs Rivian (one of only two built) has been out of service for months. The car is fully repaired, but it cannot operate because the service center is refusing to perform a software update required for the airbag that operates the ride height suspension...

Something around the wheel broke. And when it did it feels like something is hitting the car. Still drove okay but the sound got louder so I stopped when I got my office. Someone said the frame is damaged. I don’t want to drive it for now.