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Atlanta is covering more regions, so basically their mobile techs are so busy. They use more third party people for safety recalls.

Rivian customer service is great. They call you and schedule your service at third party preferred vendors close to you for recall and drain plug replacement. It's a great convenience. Instead of waiting on mobile service or service center loction.

This one done last Wednesday at third party

Yes, i got mine serviced at Advanced Safety calibration in Lawrenceville, GA. They also did some recall stuff. Tightening drive bolts. Rivian paid for it.

No issues with installation. Tire manager at costco make sure and called rivian center for the tire compatability .

I am in Buford, GA. Yes everything fine. I had a recall service Advanced Safety calibration yesterday. They tightend all bolts and checked everything. Running great. Rivian paid for it. It's there preferred vendor.

You are lucky, I had to change mine at 15,600 miles. Replaced at costco with Michelin. Costs me around $1600.00. This is after I did my rotations every 5k miles, done at Discount tires. No one wants or will do a tire rotation at 15k miles, they all said I need new tires.