Mine is totally farked. Broke after 3 usages. Mobile service came out and tried to repair it but ending up giving up and removing some slats so it's fully open.
No huge deal for me at long as it hopefully gets sorted before winter.
I think you have to do a bunch of the steps before step 8 opens but I'd suggest asking your guide. It's different for everyone. For me it was fast because my truck was already at the SC, but for others it might be still in Illinois.
Probably important to check the definition of binding contract too.
I am not sure I am qualified to decipher the nuance here. (all credit to @hiimisaac for finding this)
Apparently the non-refundable part of Rivian's binding contract was a "consideration" (maybe someone could post the full...
So I think someone posted on FB the whole front left wheel came off. And I think it was missing this bolt as well.
Brand new truck 98XX VIN.
I am not in the FB group but this was shared by @kanundrum on discord: