I don’t defend the brand, but coming to a forum to complain over and over again about service isn’t going to help you or others.
My recommendation to you and others frustrated with service, sell it. Purchase something that is reliable and more mature as a brand.
He's late to the party. Will...
Find and call around to local glass dealers, such as PPG or Pilkington. If the glass is replaced correctly, camera calibration is rarely required. The vehicle will tell you if it needs it.
For those following... I'm happy to report that Black's Tire in Raleigh offers excellent customer service, and they successfully aligned our truck without any issues. We will be going to them now for all our tire needs.
Nice writeup!
You can factor in another $66 for the ICE vehicles. That's 2/3rds of the cost of an oil change for those that still waste time and money changing it every 3K miles. :like:
Take Discount Tire in Cary off the list. I called just now and they aren't doing alignments on Rivian's. They are waiting for some software update to their rack. No ETA on when it will be done either.
Rivian service says Tirerack, Discount Tire, or Dunns (All of which are owned by Discount Tire) can perform an alignment. That said, I'm going to give Black's a go. If any warnings pop-up mobile service can deal with it next week.
I learned today that Black's Tire and Auto in Raleigh has Hunter alignment racks with the programming to work on Rivian's. They have not performed an alignment on a Rivian yet, and they advised that if the vehicle is significantly out of alignment, the dealer needs to reprogram the steering...
That was a surprise to me, too. The shop said if the alignment was too far out of spec, targets (which they didn't have) are needed to properly adjust all the safety systems.
I need an alignment and I am having trouble locating any places in the Raleigh/Wake Forest, NC area that can provide this service. Many shops either do not offer the procedure or lack the necessary equipment to adjust the cameras and sensors afterward.
If anyone has successfully found a place...
Sounds like the cybertruck, lightning, or the gm trio fits your needs better.
I’ve heard no complaints from our 2 dogs or occasional passengers with rear seat use or comfort.
This isn’t normal behavior. You should be able to reboot or even turn off comma at any point. I’ve had to reboot mine 10-15 times while driving to either get it to wake up for the first drive or clear a storage full error. Only one of those times did the Rivian even complain, because I had the...