Recent content by Tim@XPEL

It's primarily a capacity issue for us right now. We will certainly let everyone know if something changes.

You would contact Rivian service to report the issue, then they get with us to schedule a service appointment/repair with an authorized XPEL dealer in your area.

The full front parts installed at our facility in Normal are installed by XPEL employees, the edges are wrapped, and the attention to detail is the same as you would find in any of our other stores.

Unfortunately I don't have any updates at this time, but we are working as quickly as we can to get this online.

There are a number of substances that can cause this depending on concentration. The two most common in the car care arena are kerosene and naphtha. At low concentration, they aren't a problem, but higher concentrations can swell the pores of the film making it more susceptible to contaminants.

You can just PM me with the shop in question and we will reach out to them to clarify.

Well, as I said, those are NOT the OEM patterns. There are no cutouts around the badges for the OEM Rivian parts.

Those are NOT the OEM parts designed for the Rivian package. Those are the Standard XPEL Coverage parts with the base wrapping options enabled before cutting them. The OEM parts do not have cutouts for the emblems, and every edge that is intended to be wrapped for the program is already...

FMVSS is Federal, so it's all US. However, this just applies to vehicle manufacturers. Aftermarket is a different story.

Adding ceramic on top of PPF just makes it easier to clean and more resistant to staining. Certainly beneficial. Just be careful on which ceramics you put on the film. The solvents in some can yellow the film on light colored vehicles.

There has been an overwhelming response to the program, which has slowed the response rate. For this I apologize. We are working to get through all the submissions as quickly as possible. If you PM me your contact info, I can check and see what is available.

Sure, there is always some flexibility within a large group of dealers. I just wanted to point out that the OEM parts are packaged such that they are all nested to minimize film waste. Pulling some parts out and cutting them on a different roll will cost the dealer more to do, so some may...

The terms are the same as our regular warranty, just for 5 years to match the vehicle warranty. So yes, peeling edges are definitely under warranty. You can see the full warranty coverage at: https://www.xpel.com/warranty-information.

We will end up with many vehicles running through both programs, so it's fine either way to me. We don't have enough capacity in Normal to do every R1, and as some have pointed out, there is an appetite for more elaborate wraps which are not offered from the factory.

They are not included as it is a regulatory issue. The Federal Motor Vehicle Safety Standards (FMVSS) prohibits any manufacturer from applying films on the headlamps.