Recent content by pehalvan

Got the error on the app a week ago(we were out of country when we got the error) and the car to replace the 12v battery. Unfortunately it's out of warranty(41k miles early 23 model R1S) so had to pay 935$ out of pocket. Quick research online didn't give me the confidence to do it myself so...

It is really sad to hear that the rattles from the suspension are "normal". We have a 14 years and 250k miles old LX570 with AHC suspension which still rides completely silent without any rattles or noises whatsoever.

Just came back from the service center. I was told that Jounce lines were replaced and the fluid was low which was topped up. The vehicle has almost 40k miles on it and there was no leak anywhere so most likely the low fluid level was from factory. Now the questions is, wouldn't low fluid have...

You are correct(I may have embelished a little when I used the word "violent"), the turning is scary though especially at high speeds. In my case the vehicle over steers going from the outer lane line to the inner line and then corrects to try and center the vehicle in the lane. I don't have a...

I noticed in one of your videos you made a comment about how Rivian's lane keeping is horrible and that it "ping pongs" in the lane. So I assumed that's what my R1S was doing too. Now I am thinking of at least opening a service request to get it checked out.

That is very interesting, I didn't think it could be my vehicle. I assumed that's how the Rivian lane assist was. In the beginning when I started using the highway assist, every time there was even a slightly sharper curve in the road the vehicle would swing and the wife would squirm in the...

Can anyone comment on how does comma 3x compare to Rivian Gen 2 autonomy platform? I drove a gen 2 R1T yesterday and the difference was day and night. My 2023 R1S violently swings the car from one side of the lane to the other every time there is a curve in the road but this new gen 2 is very...

I finally got my refund check in the mail yesterday via UPS. Here is everything I did this time(in addition to my previous attempts). Not sure what worked but just documenting it here for someone else's benefit who maybe in the same situation. Reached out to my Rivian Guide 5 times in two...

Thank you for sharing your experience. This is terrible behavior. Would a consumer be able to get away with delaying payment for this long? Absolutely not! Think of all the time that has been already wasted on this matter. I have filed a BBB complaint. Let's see if that helps. My next step would...

Most of the times these numbers are extremely busy. Couple of times I called and was on hold for more than half an hour so I just gave up. Once recently I called at 5am and was able to talk to a support person. They said they will open a ticket for this and will followup with me but I never...

How do you suggest I may escalate this? I was thinking of visiting my local service center and talking to someone there but not sure if they would be able to help in this.

Where do I get contact information of any higher ups?

I changed the configuration of my R1S after the payment and before the delivery. The wheels were changed from 22" sports dark to 22" sports bright(2000$ difference at the time) and the PPF(1500$) was removed. After this change Rivian owed me 3500$. The guide said the refund check will be mailed...