Sorry that your suspension isn't holding up. I'm in southern MN, and drive 12+ miles of gravel road every day from home to work. 75+ 000 miles and passed 4 years old. Only had one front damper replaced early on. Not saying Rivians don't have problems. Just sharing my experience. Hope they got...
4 year owner with one of the first R1T's in minnesota. The wait times for service are worse than they used to be but the service staff are awesome. The last time we where there they didn't have a loner for us, but offered to drive us to a restaurant and pick us up after. They have been great...
Ugh, I feel sorry for you.
I've had my truck there 4 times, and they have always been awesome with service. But I think they are getting overwhelmed. Rivian needs too open more service centers, especially with the R2 and R3 coming.
Make it 8. Dropped off my 2022 Rivian with C+ at service center last Wednesday. My loaner R1T without C+ updated on Friday. My app still shows no update
A Better Route Planner. It's specifically for EV's. Get it and use it to verify range and charge locations along with plugshare. I've found it to be fairly reliable
Does the service center tell you that they are inspecting your subframe? My vin is 2000 ish, and I've never had them say anything about this. I have a mobile service call in August, maybe I should ask the tec about it.