Thanks! Yes that's precisely what I was doing to encourage the OP to consider things from a different point of view. Things such as the trivial, proactive service not being the actual problem here (actual problem being the botched service and Rivian's handling). Things such as planning ahead for...
You say that but If the 12V died and left you and the family stranded on the side of the road somewhere, you'd for sure be on here complaining even louder.
Let this be a lesson to never assume. Besides, Rivian's policy on providing alternate transportation is not a secret. And if you were...
you would have been far more upset if the 12V died without warning. and why would you ever drive to a service appointment with all your stuff still in the vehicle? there is never any guarantee of how long it might take to isolate a problem, obtain parts, and complete the repair - that goes for...
because they are unrelated products with their own development and release cycles. no need to hold one product back while still working on the other, especially when there is valuable usage data to be gained from launching the new Assistant now (information which will help the Assistant mature...
I would still report it to Rivian. Alexa is not likely to stick around forever. Rivian will almost certainly remove it once the new Assistant is a little more mature and they roll out things like a native Amazon Music app.
That, specifically, has not been my experience at all. Are you in an area with poor reception or cellular data (the latter should not to be confused with the number of signal bars and can be caused by network congestion, independent of signal strength)? A lot of the processing is happening...
Apparently the City of Frisco is being overly difficult. 😠
https://communityimpact.com/dallas-fort-worth/frisco/government/2026/04/16/frisco-officials-to-review-rivian-sales-service-center-site-plan/
That's not something I could live with. Either the seller would have to fix that or allow me to send the vehicle to a body shop of my choosing for an estimate on the repair which would have to be factored into the purchase price.